Terms & Conditions

Terms & Conditions

Welcome to Easy Celebrations! These Terms and Conditions govern your use of our website and the purchase of bakery products, including cakes and gift hampers, from our head office located at:

1/102, Vishesh Khand 2, Gomti Nagar, Lucknow, Uttar Pradesh 226010

Please read these Terms and Conditions carefully before using our website or making a purchase. By accessing or using our website and placing an order, you agree to comply with and be bound by these Terms and Conditions. If you do not agree with these Terms and Conditions, please do not use our website or purchase our products.

1. Ordering and Payment

1.1. When you place an order through Easy Celebrations, you are making a purchase request for the selected products. We reserve the right to accept or reject your order at our discretion.

1.2. Payment for your order must be made using the payment methods provided on our website. We use secure payment processing methods to ensure the confidentiality and security of your payment information.

2. Cancellation and Refunds

2.1. You may cancel your order within a reasonable time before the scheduled delivery date. However, please note that cancellation may be subject to a cancellation fee, which will be determined at our discretion.

2.2. Refunds will be issued in accordance with our Refund Policy, which can be found on our website. We reserve the right to refuse or limit refunds in certain cases.

3. Delivery

3.1. We will make every effort to deliver your order on the scheduled delivery date. However, we are not liable for any delays or failures in delivery that are beyond our control.

3.2. It is your responsibility to provide accurate and complete delivery information. We are not responsible for undelivered orders due to incorrect or incomplete addresses provided by you.

4. Quality Assurance

4.1. We take pride in the quality of our bakery products. If you believe that a product you received is defective or does not meet the expected quality, please contact our customer support team within a reasonable time, and we will work to resolve the issue.

5. Intellectual Property

5.1. All content on our website, including text, images, graphics, and logos, is the property of Easy Celebrations and is protected by intellectual property laws. You may not use, reproduce, or distribute our content without our explicit written permission.

6. Privacy Policy

6.1. Your use of our website and the information you provide are subject to our Privacy Policy, which can be found on our website.

7. Amendments

7.1. We reserve the right to update or modify these Terms and Conditions at any time without prior notice. It is your responsibility to review these Terms and Conditions periodically for changes.

8. Contact Us

8.1. If you have any questions or concerns about these Terms and Conditions, please contact us at the following address:

1/102, Vishesh Khand 2, Gomti Nagar, Lucknow, Uttar Pradesh 226010

Thank you for choosing Easy Celebrations. We are committed to providing you with the best bakery products and excellent service.